POS Sessions
What is a POS Session?
A POS session is a period of time during which a cashier operates the POS terminal. Sessions track all transactions, cash, and inventory movements during that period.
Creating a POS Session
Step 1: Start New Session
- Go to "Point of Sale" > "Sessions"
- Click "Create New Session"
- You will see the session creation form
Step 2: Enter Session Details
- Cashier: Select the cashier operating the terminal
- POS Terminal: Select the POS terminal
- Opening Balance: Starting cash amount in the drawer
- Session Date: Date of the session
Step 3: Start Session
- Review the session details
- Click "Start Session"
- The session is now active and ready for transactions
During a Session
Processing Transactions
- All sales are recorded in the active session
- Payments are tracked by method
- Inventory is updated automatically
Session Information
- Current cash total
- Number of transactions
- Total sales
- Payment breakdown
Closing a POS Session
Step 1: End Session
- Go to "Point of Sale" > "Sessions"
- Click on the active session
- Click "Close Session"
- You will see the session closing form
Step 2: Count Cash
- Count the actual cash in the drawer
- Enter the actual cash amount
- The system will calculate any discrepancies
Step 3: Reconcile Session
- Review the session summary
- Verify all transactions are recorded
- Check payment totals
- Resolve any discrepancies
Step 4: Complete Closing
- Click "Complete Session"
- The session is now closed
- A session report is generated
Session Reports
Session Summary
- Opening balance
- Total sales
- Total payments received
- Closing balance
- Cash discrepancies
Payment Breakdown
- Cash sales
- Credit card sales
- Other payment methods
Transaction List
- All transactions in the session
- Transaction details
- Items sold
- Discounts applied
Multiple Sessions
Multiple Cashiers
- Each cashier can have their own session
- Sessions are tracked separately
- Each cashier is accountable for their session
Multiple Terminals
- Each terminal can have an active session
- Sessions run independently
- All sessions are consolidated in reports
Best Practices
- Create a new session at the start of each shift
- Close sessions at the end of each shift
- Count cash carefully when closing
- Investigate cash discrepancies immediately
- Keep session records for audit purposes
- Train cashiers on proper session procedures
Troubleshooting
Cash Discrepancy
- Recount the cash in the drawer
- Check for data entry errors
- Review all transactions in the session
- Look for voided or refunded transactions
Cannot Close Session
- Ensure all transactions are completed
- Check for pending payments
- Verify the session is active
Next Steps
After creating a session: